FAQ

  • What is Pay with Ring?

    Pay with Ring is a payments and credit application that provides financial services to the small merchants to help grow their businesses. It allows merchants to accept UPI payments from their customers through QR codes and provides hassle-free loan that helps them meet urgent business requirements.

  • Who can use Pay with Ring QR?

    Pay with Ring QR can be used by merchants and shop owners to accept UPI payments from their customers.

  • How can my customer use QR Code to make payments?

    The customer can scan the unique Pay with Ring QR Code and make the payment using any UPI app such as Google Pay, PhonePe, BHIM, PayTM UPI, etc.

  • When will I get the Pay with Ring QR payments in my bank account?

    The payments received by the customers will be added against the merchant’s/shop owner’s Pay with Ring account. The received payment amount will be transferred to the registered bank account at the end of the day.

  • How can I register myself to get a QR Code?

    Download the Pay with Ring application and register using your contact number. Our sales person will also visit you and guide you through the complete process.

  • How will I know that the payment made was successful?

    You will be notified via SMS upon successfully receiving the payment. You can also check the transaction details in the Pay with Ring application.

  • What is Pay with Ring Instant Credit Line?

    Pay with Ring Instant Credit Line allows our customers to avail an instant credit line from Rs. 15,000 to Rs. 400,000 within 5 minutes. The merchant loan is based on the transaction volume generated through QR code along with other credit parameters such as bureau score, vintage of merchant, working cycle etc. The approved amount will get credited into the applicant’s bank account instantly.

  • Is Pay with Ring available in my city?

    Pay with Ring services are available PAN India. However, we recommend you to please turn on your GPS for our system to determine your location eligibility.

  • How can I make the repayment of Pay with Ring Credit Line?

    Repaying back with Pay with Ring is very simple. We deduct Daily Installments (EDIs) from your Pay with Ring QR Transactions before making settlement in your Bank A/c. This way there is very less burden for repayment from paying back a large installment in 1 shot. You can also make the repayment of your Pay with Ring Credit Line online using any one of the multiple repayment options available such as Debit Card, Netbanking, UPI Payments, Wallets, etc.

  • What if I delay the repayment of Pay with Ring Credit Line?

    We highly recommend our customers to make their repayments on time as delay in repayments may impact your credit score and future loan approval prospects. As per the RBI guidelines, every financial institute is required to share the credit details of the customers with credit bureaus such as TransUnion, Experian, CIBIL, etc. Majority banks and lending institutes rely heavily on the credit score and credit history of the applicant. Also, if the repayment is delayed a penalty amount will be added against your total outstanding.

  • What is Cooling off period?

    “Cooling off period" means a period of time from the date of disbursement of loan/credit facility, within which the borrower can change her/ his mind with return or cancellation of the loan/credit facility without any prepayment charges. The cooling-off window is determined to be 3 days.

  • How can I avail Cooling-off period/foreclosure?

    You can mail us at care@paywithring.com or call our customer service desk at 022 41434302 / 022 68135496. You can also use WhatsApp chat to reach us at 022 41434380.

  • Are there any charges for foreclosing my loan?

    Good news! As an initiative towards providing better customer service, we have waived off the foreclosure charges on all loans/credit facility financed by us (i.e. Si Creva Capital Services Pvt. Ltd.). Now, you can foreclose your loan/credit facility without any penalties or charges.

    Note: If you loan is financed by any of the financing partners of Ring, then the foreclosure charges, applicable if any, will be as per the terms & conditions of the respective financing company.

  • What if I am not satisfied with the response provided by the Customer Service Desk?

    Though we doubt that your queries wouldn't be resolved by our dedicated customer service desk, you could always ask for a call back from the Customer Service Manager and within 1 hour to a maximum of 48 hours, our Customer Service Manager shall personally call you back with a final resolution on your query/problem. Kindly refer to our ‘Customer Grievance Redressal Mechanism’ to know more. Click here https://paywithring.com/customer-grievance

  • Who are the financing partners of Ring?

    Ring has partnered with RBI regulated entities to provide lending services to its customers. These include Si Creva Capital Services Private Limited and Poonawalla Fincorp Limited.